We hope that you love your new purchase, but if something isn’t quite right, simply return your item(s) by contacting us at firstname.lastname@example.org with your proof of purchase within 14 days after your purchase was shipped. If everything checks out, we will credit your original payment method, within 7 days. We absolutely love and adore our customers, so we ask that you care for us too by following the below conditions of return:
We hope that you love everything that you purchase from us, but if you decide that you want a different colour, size or style then simply contact us at email@example.com within 14 days after your purchase was shipped with your proof of purchase and we will exchange for items of equal value or more.
Please note, exchanges are subject to online availability - if your item is not available at the time of processing your exchange, you will receive a refund or an online credit, dependent on whether the returned item was full price or sale. We cannot pre-order or hold stock.
We handpick and double, triple check your items before sending, but if you happen to find a faulty item that you have purchased, please contact us via firstname.lastname@example.org within 14 days of the item being shipped.
You are entitled to a refund for items you purchase from Mabijou if the item is:
If you do not return the item within 14 days, you will not be entitled to a refund of the purchase price, but you will be entitled to exchange the goods.
Got a question about your order? We’re not far away!
Pop in and say hi via email@example.com